Tuesday, August 10, 2010

Your Readers are Calling. Don't Worry, We'll Answer It.

Ring...Ring... would somebody ELSE get that please?  We will.
Technical Phone Support, many online photo gallery companies simply ignore it. Readers have no way to contact the photo lab other than an email address. You love your readers. You know they deserve better. They deserve an 800 number right there under each photo. And not one that is outsourced to the low bidder. One that will represent your newspaper to your readers in a professional manner. Let us handle that. We see it not only as an opportunity to serve our newspaper clients and their readers but also as a gold mine of information about how readers our interacting with the newspaper's photo gallery. Information we use to improve the experience for your readers in new software tweaks and releases.

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